Addressing Racial Equity Through Human-Centered Design
In 2020 I was invited to write this piece for the Association for Psychological Science.
Over the past several months, many organizations have taken a critical look at racial equity in their work. Similarly, our applied social and data science research team—The Lab @ DC in the Executive Office of Washington, D.C., Mayor Muriel Bowser—has asked, “Is our work propping up or chipping away at racism?”
As we discuss large structural changes to things like policing, housing, and education, we should also look at one seemingly small yet powerful way we can make government truly equitable: tackling government forms…